You need to sign up for a PTV account and then activate your free subscription of PTV Developer. If you already have a PTV account, you can directly activate your free product. No payment details are needed to activate your free product.

No. Every account can only activate one free subscription of PTV Developer but multiple paid subscriptions.

You can use the avatar menu on the top right corner to reach the Manage Profile section and update your personal information.

In the Manage Profile section you have the possibility to delete your account. Please note that you can only delete your account if no subscription is active.

Within your product instance you can create, rename and delete API keys in the API Keys App.

For the free subscription one API key is included. If you need more API keys, please contact us and we will find a solution that fits best to your needs.

The API keys are needed to authenticate against PTV Developer APIs. Check the Quick Start of the API documentations for more details on the authentication options.

If you want to run performance or load tests, please contact us and we will find a solution that fits best to your needs.

Learn how to generate clients for PTV Developer APIs in this tutorial.

If the endpoint requires a parameter in the path and this parameter is missing you will get a http response code 404 (Not Found) even if the rest of the url is correct. You have to add the required parameter to the url in order to get a successful response or an error message with more details if something else is wrong with the parameter.

The free subscription is only for testing and integration purposes. If you want to roll out your application for commercial use, you need to contact us and we will find a solution that fits best to your needs.

You can find the terms of use for different regions by using the according link below.

EU - English
EU - German
US - English

The free subscription is only for testing and integration purposes and has some limits compared to a paid subscription. In general, 100,000 transactions per month and one API key are included to test all offered services. Some services have additional limits as described in the table below.

API	Method	Limit
Geocoding & Places API	-	No additional limit
Raster Maps API	-	No additional limit
Vector Maps API	-	No additional limit
Map Matching API	-	No additional limit
Routing API	-	No additional limit
Matrix Routing API	calculateMatrix startMatrixCalculation	250 matrix relations per request / 25 requests per day 250 matrix relations per request / 25 requests per day
EWS Road Distance API	getRelation	100 requests per month
Route Optimization API	createPlan startOptimization	25 transports per request 50 requests per day
Sequence Optimization API	startAndCreateOptimizedRoute	25 transports per request / 50 requests per day
Loading Space Optimization API	packBins startBinPacking	20 requests per day 10 bins and 100 items per request / 20 requests per day
Data API	-	No additional limit

To measure the transactions 1k packages are used as measurement unit. Your usage of all offered services is simply added up.

API	Method	1k transactions correspond to...
Geocoding & Places API	searchLocationsByText searchLocationsByAddress searchLocationsByPosition searchPlacesByPosition	1,000 texts 1,000 addresses 1,000 positions 1,000 positions
Raster Maps API	getImageTile getDataTile getSatelliteTile	15,000 image tiles 15,000 data tiles 5,000 satellite tiles
Vector Maps API	getVectorTile	15,000 vector tiles
Map Matching API	matchPosition createMatchedTrack	5,000 positions 5,0000 positions
Routing API	calculateRoute calculateRoutePost getRouteByRouteId calculateReachableAreas startAndCreateReachableAreas startAndCreateReachableLocations	1,000 routes 1,000 routes 1,000 routes 500 reachable areas 500 reachable areas 500 reachable locations
Matrix Routing API	calculateMatrix startMatrixCalculation	1,000 matrix relations 1,000 matrix relations
EWS Road Distance API	getRelation	1,000 relations
Route Optimization API	startOptimization	16 requests with less than 50 transports 8 requests with less than 100 transports 4 requests with less than 200 transports 2 requests with less than 400 transports 1 request with 400 transports or more
Sequence Optimization API	startAndCreateOptimizedRoute	64 requests with less than 25 transports 32 requests with less than 50 transports 16 requests with less than 100 transports 8 requests with less than 200 transports 4 request with 500 transports or more
Loading Space Optimization API	packBins startBinPacking	1,000 bins 1,000 bins
Data API	-	No transactions calculated

Please note that the error code 'GENERAL_QUOTA_EXCEEDED' is returned, if the transaction limit of your subscription is exceeded. If you need more transactions, please contact us and we will find a solution that fits best to your needs.

Request limits define a maximum amount of objects in a single call of the services (e.g. number of waypoints per routing request). If the limits are reached it is recommended to split up the amount of objects into multiple requests. Note that for some APIs there are no request limits because the endpoints handle only single objects (e.g. map tiles, addresses or coordinates).

Find the request limits per service in the table below.

API	Method	Request limit
Geocoding & Places API	-	No request limit
Raster Maps API	-	No request limit
Vector Maps API	-	No request limit
Map Matching API	createMatchedTrack	16,200 positions per request
Routing API	calculateRoute calculateRoutePost	25 waypoints per request 25 waypoints per request
Matrix Routing API	calculateMatrix startMatrixCalculation	250,000 matrix relations per request 4,000,000 matrix relations per request
EWS Road Distance API	-	No request limit
Route Optimization API	createPlan	3,000 transports per request
Sequence Optimization API	startAndCreateOptimizedRoute	500 transports per request
Loading Space Optimization API	packBins startBinPacking	2 bins and 100 items per request 100 bins and 10,000 items per request
Data API	-	No request limit

Please note that depending on your current subscription lower limits may apply.

Rate limits are the number of requests per given time period a single API key can make. If those limits are exceeded, the error code 'GENERAL_RATE_LIMIT_EXCEEDED' is returned and further requests will temporarily be rejected.

Find the rate limits per service in the table below.

API	Method	Rate limit
Geocoding & Places API	All methods	600 requests per minute
Raster Maps API	getSatelliteTile All other methods	2,500 requests per minute 10,000 requests per minute
Vector Maps API	All methods	10,000 requests per minute
Map Matching API	All methods	300 requests per minute
Routing API	All methods	300 requests per minute
Matrix Routing API	calculateMatrix startMatrixCalculation getStatus All other methods	20 requests per minute 50 requests per minute 3,000 requests per minute 100 requests per minute
EWS Road Distance API	All methods	600 requests per minute
Route Optimization API	startOptimization getOperationStatus All other methods	50 requests per minute 3,000 requests per minute 100 requests per minute
Sequence Optimization API	startAndCreateOptimizedRoute getOptimizedRoute All other methods	50 requests per minute 3,000 requests per minute 100 requests per minute
Loading Space Optimization API	packBins startBinPacking getStatus All methods	20 requests per minute 50 requests per minute 3,000 requests per minute 100 requests per minute
Data API	All methods	300 requests per minute